Automotive Services

Priority is given to The University of New Mexico Hospital (UNMH) and UNM Emergency Response vehicles before other UNM department vehicles. If an Emergency Response vehicle requires immediate service, we will contact you regarding any potential delays to your scheduled appointment.

The University of New Mexico’s (UNM) Automotive Center is an award winning, full service, vehicle maintenance and repair facility responsible for the safe operation of UNM’s 700 plus vehicle fleet. In addition, the Automotive Center manages the University’s fueling station and CNG (Compressed Natural Gas) station. All University vehicle purchases, transfers, and repairs are performed or coordinated through the Automotive Center per UNM Business Policy 7780. The Center’s highly trained and dedicated staff has over 130 years of experience. This training and experience ensures that the University’s fleet of vehicles are safe and dependable.

For questions regarding the quality services offered by the Automotive Center or to schedule your department’s vehicle for service, please contact the center at 277-3670 or automotive@unm.edu. Departments are responsible for acquiring vehicle insurance upon acquisition of a vehicle and can contact Joseph Malouff with Risk Services at 273-0936 for questions and/or information.

Standard Operating Procedures (SOP)

Please Note that all purchases of university vehicles, which include any motorized (electric, gas, or diesel powered) vehicle operated on roadways, low speed vehicles (LSV), neighborhood electric vehicles (NEV), and equipment (forklifts, trailers, tractors, etc.) are governed by UAP 7780 and must comply with the UNM Procurement Policy (UAP section 4000) and the New Mexico State Procurement Code (1.4.1 NMAC).

All vehicle purchases must be delivered to the UNM Automotive Center at 1800 Tucker Avenue NE, Albuquerque, NM 87106. Please ensure all purchase orders are documented with this information.

If you have questions or need assistance with the purchase of a vehicle, please contact Leah Weaselboy at lweaselb@unm.edu or (505) 277-3659.

If a UNM vehicle suffers a mechanical breakdown or is involved in an accident rendering the vehicle unsafe to drive, towing will be needed to secure the unit. See the procedures below to secure towing the vehicle outside of normal business hours (Monday through Friday 7:30 a.m. to 4:30 p.m.)

The safety of the driver and any occupants in the vehicle is paramount. If the driver is in an unsafe situation, call 911 to be connected with UNMPD (on campus) or the local police authority (off campus).

Once the situation has been assessed by the on-scene authority and the need for towing outside of normal business hours has been confirmed, UNMPD non-emergency dispatch (505) 277-3150 should be contacted. This is the case regardless of the location of the unit (on/off campus)

UNMPD dispatch operates 24/7 and has the ability to set up towing for all vehicles. They may also be able to work with other autorities (APD or similar) to confirm towing availability.

Drivers should confirm the destination of all towed vehicles. All UNM main campus, HSC, and UNMH units that are wrecked or disabled in the greater Albuquerque metro area will be towed to the Automotive storage lot at 1800 Tucker Avenue NE, Albuquerque, NM 87131.

For units that are disabled outside of the Albuquerque metro area, decisions on a towing destination will need to be made on a case-by-case basis. Drivers in cooperation with UNMPD dispatch should use their best judgment and consider the following varibles:

  • If towing is long distance (100 miles or greater), what will the cost be? Is this cost acceptable to the department/University?
  • If the unit is wrecked, how likely is it to be a total loss. Is it likely to be repairable?
  • If the unit is out of state or so far away that a tow to the ABQ metro is not possible, what is the closest town with a shop that can repair the unit? Preferably, this location would also have a rental car company so the driver can secure a rental during the next business day.
  • If there is no good option for a towing destination, can the tow company secure the unit overnight until a decision can be made? Many tow companies will do this upon request although there is typically a fee.

Please notify the Fleet Services department anytime a tow is set up after hours. Email automotive@unm.edu

The University of New Mexico (UNM) Automotive Center provides 11-passenger vans for rental by UNM departments and sanctioned student organizations. All drivers or potential drivers are required to possess a valid driver's license as well as a UNM Defensive Driving certificate available through UNM Safety & Risk Services. Copies of these must be provided to the Automotive Center at the time the vehicle is picked up.

Vehicles may be reserved up to three months in advance. At the time of reservation, a valid department index number must be provided to reserve the vehicle. If a reservation is not canceled within 24 hours of the reservation date, the department will be charged for a one-day rental. All charges for use of the vehicle, will be applied to the department index provided. Charges cannot be split into separate indexes.

Making the Reservation - Email automotive@unm.edu

The following information will be required at the time of reservation:

  1. Department requesting the rental
  2. Organization code
  3. Index number for charges
  4. Contact name, phone number(s) and email address
  5. Rental dates
  6. Name(s) of those who will be operating the vehicle

Prior to Pick-Up

All drivers need to provide a picture of their current driver's license and the certificate from their completed UNM Defensive Driving course through Learning Central. Note: FM Automotive does not have the authority to assign you the Defensive Driving course. You will need to contact Risk Services drive@unm.edu to request the course.

If students will be driving, they are required to provide a memo from their department head authorizing them to drive the vehicle and use the fuel card.

Pick-Up

Vehicle pick up times are between 7:30 a.m. and 4:30 p.m. Monday through Friday, excluding weekends and University holidays. Vehicles are picked up at and returned to the UNM Automotive Center (Bldg. 216) on Tucker Ave. This location is just East of University Blvd.

Copies of valid driver's license and Defensive Driving certificate of all vehicle operators, including the person picking up the vehicle, must be emailed prior to picking up the vehicle.

There are no parking spaces available for personal vehicles, please arrange to be dropped off to pick up the rental vehicle(s).

Fuel

UNM fuel cards will be provided at department request to purchase fuel. Save all fuel receipts and note the mileage at the time of fueling on the receipt. If the receipt is lost or cannot be obtained, you will need to provide a signed letter from your department head explaining the charges and accepting responsibility for the charge. No Pre-Paid receipts can be accepted, all fuel receipts must have the gallons purchased, where it was purchased, date, and price per gallon.

Drop Off

Vehicles are to be returned to the UNM Automotive Center and checked in with staff. If vehicles are returned after hours before 7:30 a.m. or after 4:30 p.m. Monday through Friday, you will be charged an after-hours fee of $50. Park the vehicle in the designated rental parking area along the South fence line. Do not leave the vehicle at the fuel pumps or under the covering.

For after-hours drop off, secure the vehicle and place the keys, proximity card, fuel cards, and any related vehicle receipts in the Rental Return slot located right of the main entrance door on the West side of the facility.

If a vehicle key, gate key, or proximity card is damaged or lost, you will be charged the full cost of replacement. If the vehicle is not returned with a full tank, your index will be charged at the current cost to fill up the tank.

Cleaning Fee

If cleaning of the vehicle is necessary upon return, you will be charged a cleaning fee to the index provided at pick-up upon determination of FM Automotive.

Prohibited Use

In accordance with UAP 7780, all intoxicating substances including tobacco and electronic cigarettes are prohibited in the use of university vehicles. All personal use of rental vehicles is prohibited.

Tickets/Violations

Any tickets or violations is the responsibility of the driver per UAP 4000

Payment

The index number and organization code provided when the reservation was made will be invoiced within the following month.

In the event there is a university vehicle that is damaged or stolen it is the responsibility of the department to:

  • Complete a police report with UNMPD (for on campus incidents) of the law enforcement agency with jurisdiction for the area where the incident occured. Note: It is also prudent to notify UNMPD of off-campus incidents at the department's earliest convenience.
  • File a notice of loss claim with Risk Services, Automotive Notice of Claim. Note: Claims must be filed within 30 days of an incident to be eligible for coverage.
  • Upon request, FM Automotive can provide VIN and license plate information
  • Notify the Automotive team at the department's earliest convenience at automotive@unm.edu

The disposal and sale of all property including fleet vehicles is handled by the Surplus Property department and is subject to UAP 4610 and any applicable state law (NMSA 13-6-2).

Fleet vehicles are disposed and sold according to the following process:

  • A representative of the department responsible will submit a request for surplus disposal of a fleet asset, including justification memo on department letterhead, in the AppTree program.
  • The request will be submitted to the Board of Regents for approval.
  • Upon approval, the vehicle can be decommissioned and ready for sale. This will include removal of UNM decals and the license plate. Decommissioning for UNM main campus will be completed by Automotive Services for a fee. The request is put on hold for 30 days after approval for the review of the State Auditor.
  • All UNM vehicles will remain at their department until the auction sale is complete.
  • 30 days after approval by the Regents, the vehicle is typically eligible for sale. Auctions may be conducted by the Surplus Property department or a 3rd party.

Please refer to the Surplus Removal/Disposal, call Surplus Property at (505) 277-2923, or email univserv@unm.edu for assistance.

Location

On north campus at the corner of Tucker Avenue and Camino Servico Road, southeast of UNM parking lot G.

Interactive Campus Map - Automotive Center

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Frequently Asked Questions (FAQs)

Please direct all purchase inquires to automotive@unm.edu.

The disposal and sale of all property including fleet vehicles is handled by the Surplus Property department and is subject to UAP 4610 and any applicable state law (NMSA 13-6-2). Please refer to the Surplus website, call Surplus Property at (505) 277-2923, or email univserv@unm.edu for assistance.

Yes. All tagged asset transfers, including fleet vehicles, are handled by Inventory Accounting, and are initiated in AppTree. Please ensure the automotive team is notified of the transfer so we can update fleet records and request a transfer of the vehicle insurance billing.

The Automotive team does not currently have a process in place to send out accurate service reminders. Please note that most university vehicles will be due for service based on time rather than mileage. If you have concerns about the maintenance intervals on your department owned vehicles, please send an email to automotive@unm.edu outlining your question(s). 

The Automotive team can coordinate a sublet repair with a trusted vendor if the repair is outside the scope of the Automotive Center's capability. 

No. Loaners are no longer available. The Automotive Center does provide a fleet of 12 passenger vans available to rent for a fee.

Yes. The Automotive Center parts department has an in-stock selection of many commonly needed parts and automotive fluids available for sale over the counter. We can also special order parts as needed.

No. The Automotive Center staff is limited to fixing vehicles owned by The University of New Mexico. We are not allowed to work on privately owned vehicles, including those owned by university employees.

In the event there is a university vehicle that is damaged or stolen, it is the responsibility of the department to:

  • Complete a police report with UNMPD (for on campus incidents) or the law enforcement agency with jurisdiction for the area where the incident occured. Note: It is also prudent to notify UNMPD of off-campus incidents at the department's earliest convenience.
  • File a notice of loss claim with Risk Services, Automobile Notice of Claim. Note: Claims must be filed within 30 days of an incident to be eligible for coverage.
  • Notify the Automotive Center team at the department's earliest convenience at automotive@unm.edu 

The Automotive Center can coordinate towing of vehicles during normal business hours, Monday through Friday 7:30 A.M. to 4:30 P.M. For after hours or weekend service, please call UNMPD Dispatch at (505) 277-2241. Please refer to the after-hours SOP for more details.

Safety recall notices are sent out to the registered owners of each affected vehicle according to NHTSA regulations. If you become aware that a department owned vehicle is affected by a safety recall, the corrective repair action must be scheduled with a dealer service department authorized by the manufacturer to complete the repair. The Automotive Center can deliver the vehicle to a local dealer for a fee.

Yes. We will only reserve rental vehicles to the authorized driver.

All rental drivers must have a valid driver's license, a current Defensive Driver's certificate, and must have an affiliation with The University of New Mexico. All persons that will be driving the rental must be declared at the time of pick up.

Generally, invoices will be available within 30 days of completion. Invoices are processed upon completion and will be available after the closing of the monthly billing cycle in Banner. If an invoice misses the billing cutoff date (usually around the 25th day of each month) it will be available upon completion of the following month's cycle.

No. The Automotive Center uses a dedicated automotive shop software for work order generation and processing.

Hours

Monday-Friday
7:30 A.M. to 4:30 P.M. 

Closed for Lunch
12 P.M. to 1 P.M.

Contact Info 

Automotive Center
automotive@unm.edu
(505) 277-3670

Brian Steinacker
FM Automotive Manager
bsteinacker@unm.edu
(505) 277-3650